Tech help for phone,
tablet, or computer
Friendly, secure remote tech support and training designed for older adults.
Our U.S. based Tech Concierges can help you learn how to use your device, learn new skills, help fix problems, stay safe online and feel more confident using technology.
Buying for a parent or loved one? Start here
All support is remote. We start with a phone call and securely connect to your device with your permissions so we can help right away.
We have over a 95% success rate with remote sessions. Give us a try!
Choose the Help That’s Right for You
One-Time Tech Help
One Hour Remote Session
Best if you have one issue or question or want to try the service.
One Hour remote support session.
Fix problems or learn something new.
Help with smartphones, tablets or computers.
On-Going Tech Help
Annual Membership
For year-round support and learning.
Starting at $20/month (billed annually)
$240/year for individual $360/year for couples
Includes:
90 minute remote Get Started Session
Unlimited Quick Support (30 minutes or less)
Unlimited Rapid Responses (quick, on the spot help)
FREE Unlimited access to hundreds of how-to guides and videos available on-demand
What We can Help With
Learning how to use your device.
Fixing issues with phones, tablets, or computers
Setting up apps or new devices
Resetting passwords
Learning Zoom, FaceTime, or messaging
Organizing photos
Connecting with your healthcare professional
Ordering groceries or prescriptions online
Staying safe online and avoiding scams
No question is too small.
We support smart phones, tablets, laptops, desktop computers, apps, printers, Alexa..
“We didn’t have to ask our grandchildren to teach us! Both Concierges were excellent. Knowledgeable, friendly, and their assistance left no one feeling foolish.”
“My Tech Concierge has been wonderful. Very clear explanations ‘a woman of a certain age’ can understand.”
