Empower your clients to
use technology.
Our combination of remote 1:1 training & support, group lessons and on-demand content improves ROI on your tech investments, saves your staff time and improves resident and family satisfaction.
Partner with Candoo Tech to help your clients realize that they "can do" it.
95% success rate providing remote support.
Click here to learn more about the differences between in person and remote tech support and training.
Tech support & training for older adults.
Now, more than ever, older adults are relying on technology to stay safe, connected and engaged. Whether you are a senior living community whose teams are stretched thin, or health plan or hospital system focused on improving digital health literacy and access to healthcare, we can help!
The Candoo Tech Enterprise Membership Program includes:
Fast and easy Onboarding, On-going Partner Success Support, Surveying & Reporting
Support to help you introduce the program & data and reporting to understand your users’ tech trends.
1:1 Remote Training
U.S. based Tech Concierges offer a “Get Started Session” & unlimited “Quick Support”. Learn something new, fix what’s not working, install new apps & software and avoid online scams.
Group Lessons
One hour remote group lessons to learn everything from smart phone 101 to how-to-Zoom, access your apps, telemedicine, play games and more.
Library of On-Demand
Content
Clients can access a library of How To Guides and videos created by tech experts and vetted by geriatric specialists.
Who We Are
We’re one of the nation’s leading providers of digital literacy training and tech support designed specifically for older adults.
We support phones, tablets, computers, printers, smart home devices, and more!
All our Tech Concierges are experts in their field and trained in how to address the needs of older adults.
Tech Concierges are background-checked and U.S. based.
Our partner success team will provide surveys, onboarding materials, utilization reports and ongoing data analytics.
99% customer satisfaction.
Why partner with Candoo Tech?
Senior Living: Maximize your ROI on tech investments, save your team time and resources, boost your clients’ satisfaction, and standout as a top choice for future clients.
Health plans: improve members’ digital health literacy and satisfaction ratings. Comply with CMS digital literacy requirements.
Save time and resources.
We know your team is stretched thin. We’ll take care of all your clients’ technology needs so your staff can focus on what they do best.
Improve quality of life.
We’ll teach your clients how to connect digitally with their loved ones, doctors, and activities.
Our recent impact study shows 70% of clients felt more confident in their ability to use technology and 60% accessed healthcare after a Candoo Tech Session. Read more here.
Stand out as the top choice.
With the help of our Tech Concierges, you can offer a level of service that goes above and beyond other providers.
Select partners
We work with top senior living communities and health plans across the country.
SELECT CLIENTS
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Find out more about us.
Learn more about our services and how we can help you and your clients.