Real People. Real Stories. Real Confidence.
Hear directly from older adults, family caregivers, and senior living residents about how Candoo Tech's patient, remote tech support helps people stay connected, access healthcare, avoid online scams, and use technology with confidence.
Stay Connected: Learn to Zoom
Diane needed help getting onto a Zoom meeting. Listen as Candoo Tech concierge called, initiated a remote session and helped her practice starting the Zoom meeting.
Build confidence with everyday tech: Return an online purchase
Watch Candoo customer Florence learn how to return a pair of shoes online with Candoo Tech Concierge.
Click here to watch Florence share more about her experience with Candoo Tech.
Access Online Healthcare: Messaging a Doctor
Noreen needed help uploading photos into her health portal. A Candoo Tech concierge connected to her computer and showed her how to attach photos and message her doctor.
Family Peace of Mind
A ThriveMore senior living resident was able to get the help she needed from Candoo’s Tech Concierge, saving her son a 3 hour drive to help her.
Remote Support Works
After moving to Goodwin Living, Jean wasn't sure remote tech support could replace the trusted neighbor who had always helped her. Listen as she explains why Candoo proved her wrong.
Stay Safe Online
A senior living resident got a scary looking pop-up on her computer. Candoo’s Tech Concierge was able to reassure her that she could ignore it.
Support that makes a difference
Daphne, an affordable housing resident, was so relieved that her Tech Concierge was able to address her problem.
Patient and Professional
Jean was grateful for her Tech Concierge’s patience and professionalism. Above and beyond what the average tech support person would do.