What is Candoo?
Candoo Tech gives older adults the freedom to stay independent, safe and engaged by providing technology support and training designed specifically for older customers. We come to your home to fix what’s broken, advise you on and set up new devices and teach you how to use your technology. We communicate clearly with our clients and, if they choose, with their adult children or caregivers.
Is Candoo available in my area?
What are your hours?
Currently, tech support services are available Monday-Friday from 9am-6pm. If you have a question or problem after hours, please email us at firstname.lastname@example.org or call us and leave a message at 646-758-6606.
Do I have to become a member to use Candoo?
Our first visit is $50. After that, we charge you an annual membership fee which gives you access to unlimited phone and remote support and 2 in-home visits a year.
What if I don’t know what is wrong?
Will I have the same Tech Concierge each time?
We will do our best to make sure that the same Tech Concierge visits you each time. While we can’t always guarantee this, we know that it’s often easier to talk to someone who already is familiar with your tech needs.