Watch how Candoo Tech can help you get comfortable with your technology.
Welcome
Right at Home Clients!
Get tech help for you and your loved ones. Candoo Tech’s specially trained Tech Concierges can help you feel more comfortable using your technology. Learn something new, fix what’s not working or install a new app or program.
Use promo code Right@Home to save 10% at checkout.
OUR SERVICES
If you are a family member or caregiver, you can purchase on behalf of your loves ones. Enter your name in the shopping cart and you will be asked for your loved ones information when you complete your purchase.
Online Session
Connect with one of our experienced Tech Concierges in a 1 hour session. They’ll help you fix what’s not working with your phone, computer, tablet, or teach you something new.
Fix a Tech Problem or Learn Something New—In One Session
A one hour remote session with a friendly U.S. Tech Concierges to learn something new or fix problems your smart phone, computer, or tablet.
All sessions are remote. We start with a phone call and securely connect to your device (with your permission) so we can see what you see and help right away.
Things we can help with:
Learn features of your device.
Fix problems with your phone, tablet, or computer
Learn Zoom, FaceTime, or other apps
Reset passwords or login information
Set up streaming, email, or online services
Answer any technology questions
Best for:
✔ Fixing one specific tech problem
✔ Learning how to do something new
✔ Getting expert help quickly
Need Help More Than Once?
Many customers choose our Annual Membership which includes:
A 90 minute RemoteGet Started Session
Unlimited Remote Quick Support throughout the year
Access to our library of tech guides and videos.
👉 Learn about the Annual Membership
How Your Session Works
Purchase the One Hour Remote session
Choose a time to schedule
A Tech Concierge calls you and connects securely to your device.
What customers are saying about their session:
“Ben made a huge effort to get my mom on her iPad quickly so she could join in my daughter’s graduation ceremony. He was patient and calm which I really appreciated. I know my mom did too. Thank you so much for the excellent help!” —Liz
Online Membership
Our Tech Concierges will teach you how to use your technology, fix what’s not working, install software, and be there to answer quick questions.
A “Get Started” Session up to 90 minutes can help connect hearing adits, adjust for vision impairment, teach something new or fix what’s not working.
One additional 90 minute session and unlimited remote quick support per year.
INDIVIDUAL (Annually)
COUPLES (Annually)
We support most devices. View the full list here.
Need help signing up? Call 646-758-6606.
What customers are saying about us
“My lesson with Mike was fantastic...it was great fun and I learned an awful lot. He is charming and an excellent teacher. Thank you very much.”
“We didn’t have to ask our grandchildren to teach us! Both Concierges were excellent. Knowledgeable, friendly, and their assistance left no one feeling foolish.”
“My Tech Concierge has been wonderful. Very clear explanations ‘a woman of a certain age’ can understand.”