Meet our Team
Liz H.
Candoo Founder
Liz is a high energy, entrepreneurial executive who is passionate about making an impact in the world. She has over 20 years of experience starting up and growing innovative organizations both in the U.S. and international markets.
Liz’s Favorite Candoo Moment
Teaching my friends how to use shared albums to share photos from a recent group trip.
Zain I.
Senior Tech Concierge
Zain is an Apple Certified Mac Technician and has spent many years as an Apple Genius. Zain has a computer science degree with a concentration in Database Management. He has been an English instructor and on his free time loves camping and hiking.
Location: Serving the NY Metro Area in person
Zain’s Favorite Candoo Moment
I recently bought a Nest Hub Max (Google) Smart Display and have it integrated with all 29 lights in my parents home. It brings me comfort to see my parents being able to control the color of the lights and individually turn on specific lights of their choosing. Recently, my father learned how to cast his YouTube videos on the device to see his video bigger and listen to the audio louder.
Bonnie E.
Customer Experience Manager
Bonnie comes from an entertainment background where she excelled at keeping things organized, while maintaining attention to detail. She faced all kinds of situations on and off set, but always strived to keep everyone comfortable and empowered.
Bonnie’s Favorite Candoo Moment
Encouraging new clients to feel confident in their ability to learn!
Rachel E.
Sp. Assistant to the President & Operations Coordinator
Rachel comes from an operations and marketing background where she has helped nonprofits and startups achieve operational excellence. She earned her MBA from Binghamton University and holds a BS in Marketing and Management Information Systems.
Rachel's Favorite Candoo Moment
Teaching my 96-year old grandpa, who has never used a computer, how to FaceTime.
Ben H.
Senior Tech Concierge
Ben is a network engineer with over 10 years of IT and tech support experience. He is A+. Network+, and Security+ certified. He is passionate about helping people improve their lives and homes with technology, especially those with accessibility needs. He is a graduate of Muhlenberg College and holds degrees in Neuroscience and Public Health. Ben is an avid skier and scuba diver and enjoys traveling.
Location: Serving CT in person
Ben’s Favorite Candoo Moment
Helping my grandmother get set up with Zoom so that she could continue her book club meetings from the safety of her home.
Alex A.
Tech Concierge
Alex has over 10 years of experience with technology and has worked with some of the most talented people on the globe at Apple, Lyft and Paul Weiss, one of the premier law firms. Alex began working at Apple in high school, where he remained for 7 years. He became an Apple Genius and Apple Certified Technician. Alex has lived in five different cities and two different countries. He has a passion for sports, technology and accessibility needs.
Other Languages: Spanish
Location: Serving the NY Metro Area in Person
Alex’s Favorite Candoo Moment
I empowered my grandmother to create Facebook and WhatsApp accounts to connect with everyone. Now she is interacting with family and friends on a daily basis.
Steven R.
Tech Concierge
Steven began his career providing support to employees and clients at Cerebral Palsy of Westchester, where he provided patient advice and support to teach people how to use new software and hardware. Steven has learned so much from his clients about how important technology is to improve our daily lives. Steven is a proud graduate of Per Scholas and received his A+ certification.
Other Languages: Spanish
Location: Serving the NY Metro Area in Person
Steven’s Favorite Candoo Moment
Building a new computer for a close friend and teaching him about backups so he can never lose any of his amazing musical works ever again.
Michael K.
Tech Concierge
Michael is a life long techie and loves helping people learn to get more from their technology. From watching his Dad operate an IBM 360 mainframe in the early 70’s to now helping his son 3D print in his bedroom, Michael has seen a little bit of everything. Michael has been a professional musician for the last 25 years. He has played in many Broadway theaters, Carnegie Hall and Lincoln Center.
Location: Serving Westchester
Michael’s Favorite Candoo Moment
Helping my 89 year old Father-in-Law, who has profound hearing loss, connect his hearing aids to his iPad via Bluetooth so he can hear shows on Netflix and YouTube and FaceTime with all his kids and grandkids.
Johnnie Q.
Tech Concierge
Q, as Johnnie likes to be called, is a seasoned tech veteran who's been involved in IT is some way, shape or form since the mid 1990s. He is A+ and Network+ certified and earned a Cisco Certified Network Administrator certification in 2012. He is a graduate of Brooklyn College (CUNY) and holds degrees in History and Philosophy.
Other languages: Spanish
Location: Serving the NY Metro Area in Person
Q’s Favorite Candoo Moment
Getting a senior who long resisted getting a Kindle to do so—she was delighted by it!
Romina S.
Tech Concierge
Romina has over 7 years of technical support experience ranging from small startups to large enterprises. Romina grew up with a passion for photography and the arts giving her a creative edge to any problem she approaches. She studied computer programming at CUNY Brooklyn College, and continues to develop today contributing to the growing world of automation and open source technology.
Other Languages: Russian
Romina’s Favorite Candoo Moment
Teaching my father how to use WhatsApp, and group chat with the family!
Lena P.
Customer Experience Associate
Lena has over 7 years of experience working in client-facing roles in a variety of industries including education, financial services, banking and tech industry. She was a top performing Customer Experience Associate at Uber Technologies. She is passionate about helping people and building lasting relationships clients.
In her free time Elena loves being outdoors, hiking, camping, riding horses and volunteering on organic and sustainable farms.
Other Languages: Russian, Spanish
Elena’s Favorite Candoo Moment
Inspiring my friends to learn a new language by sharing apps, online classes, books, social networks for language learners, and other resources.
Jan J.
Tech Concierge
Jan has almost 20 years of IT experience and he is A+, Network+, MCP, and MOS Certified. He worked for almost 20 years at Piedmont Technical College as System Support Technician and also taught A+, Network+, Microsoft Office and Helpdesk Courses . On the side he has helped friends and colleagues, many of them seniors, to solve their IT related problems. Ice Hockey and football are close to Jan’s heart.
Other Languages: Finnish, Swedish
Location: Serving the NY Metro Area in Person
Jan’s Favorite Candoo Moment
Explaining to an older friend the importance of backing up data and then showing him how to do it, and how to check that it works.
Christian C.
Customer Experience Associate
Christian has over 10 years of experience in client service within industries ranging hospitality to supply chain. His professional path has been propelled by his passion to serve others especially with technology. Christian’s enjoys the outdoors and is an avid jogger.
Other languages: Spanish, English
Location: Based in Arizona
Christian's Favorite Candoo Moment
Helping coordinate regular Zoom calls with his parents to keep in touch during COVID-19.
Our Story
Liz with her Dad.
Candoo Tech provides tech support and training specifically designed to help older adults use technology to stay safe, secure and engaged. We provide tech support and lessons for devices and software applications—from phones, iPads and tablets, Alexa and computers to innovative home sensors and fall detection devices.
I’ve experienced first-hand the frustration that my parents have felt dealing with technology. My dad was what they call an “early adopter”. He was the first person to buy the latest gadget, newest computer, phone and watch. He lived next door to a computer store and the sales guys knew him by name! My mom is a “technophobe”. She would still be using an electric typewriter if she could, but she’s still working with lots of Millennials and now tweets, podcasts, posts on Facebook and is finally learning to FaceTime her granddaughter.
As they got older, I was getting more calls with tech questions. From the simple (“I forgot my password”) to the more complicated (the printer isn’t working, the Wi-Fi isn’t on, I’m not getting my emails) to the latest “Alexa has gone out of town” (Check out the actual voicemail from my dad).
For adult children and caregivers like me, Candoo gives us the confidence to know that our loved ones are getting the support they need to make their lives easier and more productive.
So, I hope that Candoo helps you and your family feel empowered to use technology to make your lives more enjoyable. You can do it!
Yours in service,
Liz Hamburg, Founder & CEO
Candoo Tech is a proud member of the Techstars Future of Longevity Accelerator in partnership with Pivotal Ventures, an investment and incubation company created by Melinda Gates.
Public Benefit Corp
Candoo Tech is a registered Public Benefit Corp.
Our goal is to make an impact in the communities in which we work, while providing excellent technology consultation, set up, training and support services designed specifically for older customers.
Our impact goals include:
Financial
Living wages & increased economic opportunities to underemployed populations
Health
Improved health and well-being of older adults by decreasing social isolation and improving sense of community and connectedness.
Our Partners
Our Community Partners
If interested in becoming a partner to bring Candoo Tech to your clients, contact us now.
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