How It Works
Try a Visit
Do you need help with your smart phones, tablets or computers? Your personal tech concierge will come to your home to fix what’s not working, set-up a new device or teach you how to use your technology. Call or email us to schedule your first visit.
“David was lovely, patient and helpful. It was clear he has been well-trained to make the client feel comfortable with him coming into their home.”
Become a member and get unlimited phone and remote support when you need it most plus 2 FREE in-home visits.
Unlimited Phone & Remote Support
Call us at 646-758-6606. We’ll try to troubleshoot your problem or answer a question such as How do I backup my files? or How do I get a password manager? If we can’t fix it or assist remotely, we’ll send someone to your home. Any additional charges, we tell you upfront.
Two in-home visits are included. After that, tell us the problem and you’ll know exactly how much it will cost to fix it.
“Candoo is like having a patient, knowledgeable friend at my desk. Unlike other pay-for-support business models I never had the sense I was being ripped off. A first-rate service.“
Candoo Tech’s Couple’s Membership means no more fighting over our Tech Concierge’s time. You both get unlimited phone and remote support and a total of three in-person visits a year (may be used by one or both of you together). If you need more visits, you can always order more.
$360 per couple ($120 upgrade from single membership).
Tech We Support
Smart Phones (iPhones, Androids, Jitterbugs)
Tablets (iPads, Grandpads, Samsung Galaxy)
Computers & Accessories
Computers (Apple, PC)
Voice Recognition Devices (Alexa, Google Home)
Routers & WiFi
Home Safety Devices
Fall Detection Devices
Have a question?
Send us an email or calls us at (646)758-6606.
Want to learn something new?
Don’t be intimidated by your technology. Your personal tech concierge can teach you anything from iPhone 101, How to Use Email to How to Watch Netflix, and more—see what you can learn. We’ll leave behind clear step-by-step instructions. You can call us anytime if you need a quick reminder. You can learn one-on-one or get a group of friends together.
Want to host your own Candoo Learning Party? Contact us
Are you a member? Call us to receive your special code to access your membership discount.
”It's very exciting every time I get an email or text from my dad! I never thought I'd see his name pop up in a notification but it's fun to be able to chat casually and on a more regular basis.”
Need help with the installation and setup
for a new device?
Setting up and learning how to use new devices can be intimidating. Our Tech Concierges will come over to install your latest technology devices and then teach you how to use them.
Thinking about buying a new smart phone, tablet, Alexa or fall detection device? We can help!
*We will let you know how much something will cost before we come over. No hidden fees, no surprises.