Candoo Tech
The freedom to stay independent, safe & engaged at home.

About Us (old versions)

 
 

Our Story

 
Liz with her 87-year old Dad.  [Listen to actual Voicemail]

Liz with her 87-year old Dad. [Listen to actual Voicemail]

My parents are both in their 80’s. My dad is what they call an “early adopter”. He is the first person to buy the latest gadget, newest computer, phone and watch. He lives next door to a computer store and the sales guys know him by name! My mom is a “technophobe”. She would still be using an electric typewriter if she could, but she’s still working with lots of Millenials and now tweets, podcasts, posts on Facebook and is finally learning to Facetime her granddaughter.

As they have gotten older, both parents call me all the time with tech questions. From the simple (“I forgot my password”) to the more complicated (the printer isn’t working, the Wi-Fi isn’t on, I’m not getting my emails) to the latest (“Alexa has gone out of town”)—yes, this is an actual voice mail from my dad. More recently, unfortunately, my dad has had a few falls and then the big questions came up around fall detection devices and home sensors without compromising privacy and dignity.

Candoo Tech gives older adults the freedom to use technology to stay safe, secure and engaged. We provide tech support and training for devices and software applications--from phones, iPads and tablets, Alexa and computers to home innovative home sensors and fall detection devices.

For adult children and caregivers like me, Candoo gives us the confidence to know that our loved ones are getting the support they need to make their lives easier and more productive.

So, I hope that Candoo helps you and your family feel empowered to use technology to make your lives more enjoyable. You can do it!

Yours in service,
Liz Hamburg, Founder & CEO

 

Our Values

 

Treat all stakeholders with respect and dignity.

Create a sense of shared community and opportunities for human contact.

Make technology more accessible.

Provide superior customer service and a delightful customer experience.

 

Our Vision

Our vision is that one day, all older adults will have the support and training that they need to access technology in a way that creates opportunities for human connections and improves their lives.

 

Our Mission

Our mission is to improve the lives of older adults and create job opportunities for underemployed populations by offering superior technology consultation, training and support services.

 
 

 
 

Public Benefit Corp

Candoo Tech is a registered Public Benefit Corp.

Our goal is to make an impact in the communities in which we work, while providing excellent technology consultation, set up, training and support services designed specifically for older customers.


Our impact goals include:
Financial
Living wages & increased economic opportunities to underemployed populations

Health
Improved health and well-being of older adults by decreasing social isolation and improving sense of community and connectedness.

 
 

 

Our Team

 
 
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Liz Hamburg

Candoo Founder

Liz is a high energy, entrepreneurial executive who is passionate about making an impact in the world. She has over 20 years of experience starting up and growing innovative organizations both in the U.S. and international markets.

View Liz’s LinkedIn Profile

My Favorite Candoo Moment
Teaching my cousin how to subscribe to podcasts. Now he’s hooked!

 
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Emily Shields

Designer

Emily is a freelance designer living in Denver, Colorado. With more than a decade of experience, she’s enjoyed working on a wide variety of projects from branding and communication design to web and user experience.

My Favorite Candoo Moment
Teaching my Dad how to use Twitter (in order to get a quicker response from a company who’s customer service was to be desired).

 
 

Meet our Tech Concierges

 
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Leandro Faria

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Advisors

 

Jenny Conrad

Advisor

LinkedIn Profile
Apple-lead & trained Genius Bar teams, Shake Shack-led & developed teams—specialize in training high level customer service & hospitality

Erin Liman

Advisor

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Innovation is Social, transformational designer

Heidi Messer

Advisor

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Co-founder Collective[i], EIR Advisory Board Member, Dell, former Co-founder LinkShare

 

Robin Raskin

Advisor

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Founder Living in Digital Times, board member CTA Foundation, whose mission is to link seniors and people with disabilities with technologies to enhance their lives

Josh Seiden

Advisor

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Co-Founder Sense & Response Press, former Principal NEO, global product innovation

Daniel Seltzer

Advisor

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CTO, The Credit Junction, former Director Center for Technology Innovation & Entrepreneurship

 

Our Partners